Frequently Asked Questions
Find answers to frequently asked questions about neco, the digital business card app. Everything about features, pricing, and usage.
A digital business card brings your contact details, links, and social profiles together in one digital profile. With neco, you share it by QR code or link. The other person simply opens the card in their browser and does not need the app. When your details change, you update your card instead of printing new paper business cards. The digital business card page explains this in more detail.
neco is an app for your own business card and for new contacts. You design the card in the app, share it by QR code or link, and let people call or message you directly through interactive contact fields. The other person opens the card in the browser and does not need the app.
You photograph paper business cards you receive with your phone. The app recognizes the printed details, prepares a contact for saving, and keeps it together with your notes.
The digital business card page shows how sharing and updates work. The business card scanner page shows how a paper card becomes a saved contact.
Yes. The free version lets you create a digital business card, share your contact details, and capture new contacts. Additional designs and features are included in the paid plans.
The free version includes up to three of your own digital cards and 15 scans of paper business cards per month. Paid plans add more design options and unlimited paper-card scans. You can compare all options on our pricing page.
Your data is stored on cloud servers in Frankfurt. Access to your account and saved contacts is protected. Authorized server administrators may access it when required for support.
The privacy policy explains which data is processed and which rights you have.
With neco, you can seamlessly transmit your contact details and those of your colleagues in seconds. A single tap is enough, and your counterpart can save the contact including all stored information. This eliminates all disadvantages of physical business cards: No tedious typing of contact details, no scattered cards in your wallet, and no more lost business cards. Even physical business cards can be quickly and easily digitized with neco. A quick scan is enough, and our artificial intelligence takes care of the rest, so you have the information on your phone without any additional effort.
Registration and creating a card takes only 2 minutes. Faster than you could ever order your business cards.
Yes. In the app, you can switch to the offline/VCF QR code. When someone scans it, they can save your contact details directly to their phone's address book. Neither person needs internet for that.
The interactive online card in the browser is the other option. It needs an internet connection. There, the other person can use your contact options and open links. The offline code is limited to saving the contact details.
Yes, you can open and share your card with just one click from the lock screen. To do this, use our widget, which can be integrated into the lock screen. In the settings, you can activate the immediate opening of your business card every time you open the neco app. Find a detailed guide here (currently only for iOS)
Yes! You can create your own card for every occasion in the neco app under "My Cards".
In our Card Editor, you can choose from various backgrounds for your card. With our Corporate cards, you can also upload your own background video or image and add your logo!
This happens automatically when you create a new neco card. Depending on your needs, you can then choose between an online or offline QR code on your card.
When you adjust your personal data under "My Cards" → "edit", all contacts who have added your card in the neco app automatically receive your new data. You don't need to do anything else.
You choose which details appear on your card. Leave out any fields you do not need.
- Name
- Address
- Job title
- Company name
- Phone numbers (Mobile/Work)
- Website
- LinkedIn / XING / Instagram
- Online calendar
In our Corporate Dashboard, the most important information can be pre-filled.
- Address
- Website
- Company name
- LinkedIn / Xing / Instagram
- Landline number
Your employees only need to provide their personal data, such as name / email / mobile number / job position.
neco is available for both iOS and Android. You can download the app from the respective app store.
Yes, you can easily insert the link to your card into your email signature so that your contacts can quickly and easily access your information.
With neco's business card scanner, you photograph a paper business card you received using your smartphone. neco automatically recognizes the printed contact details, assigns them to the appropriate fields, and prepares the contact for saving. If difficult lighting or an unusual card design affects recognition, you can edit the fields as needed.
You can find the exact process and tips for a good capture in the scanning tutorial.
Yes. You can export saved contacts from neco to Microsoft Dynamics, HubSpot, Google Contacts or Gmail, and Microsoft Outlook. You can also export contacts to your device's address book. You decide which contacts go to which destination. Our business card scanner page shows how paper business cards become digital contacts.
Direct links on your digital business card, such as LinkedIn, Google Maps, or Instagram, are separate from contact export. They open the relevant profile or destination for the person viewing your card.
neco is currently available in German and English.
No. You can save unlimited digital business cards.
Yes, you can use your digital business card on any device that has the neco app installed. You just need to log in with your account.
Yes! The digital business card can also be used for private purposes without any problems and makes exchanging contact details easier.
No, because we focus exclusively on the digital business card in our app. That's our promise to the environment.
For privacy reasons, as a Corporate user you can only receive anonymized information. However, if someone contacts you via the neco online card, you will of course see that.
Of course! neco's digital business card automatically converts phone number formats.
Yes, you can edit and update your business card at any time after creation.
You can find the invoice in the app in the settings under "neco Corporate" -> open the menu at the top left -> "Settings" -> "Manage subscription". From there you can download all invoices.
You can cancel your subscription in the app in the settings under "neco Corporate" -> open the menu at the top left -> "Settings" -> "Manage subscription".
Of course! Use the contact page on our website or the support button in the neco app. We always appreciate your feedback!
You will find the contact and the message in your contacts in the app.