Frequently Asked Questions
Find answers to frequently asked questions about neco, the digital business card app. Everything about features, pricing, and usage.
The digital business card replaces the environmentally harmful paper business card. There are many variants of digital business cards, such as NFC tags or NFC cards that must be held against your counterpart's device, or digital QR code variants that must be scanned with the counterpart's camera. In almost all cases, an internet connection is required. neco, however, also works offline, and since neco is a digital business card app, you don't have to carry a card with you and can't forget your NFC card either.
neco is an app for digital business cards. You can design stunning business cards with pre-made presets, or simply upload your own background video, image, and logo. You can share your contact details via a QR code and be contacted yourself. Additionally, neco enables scanning and digitizing physical business cards using artificial intelligence, as well as maintaining your own contact book with notes and automatic location and time tracking.
The standard designs and many functionalities in the app are free. You can easily share your contact and record new contacts. A subscription doesn't cost much either ;) You can learn more on our pricing page
We pay close attention to the security of your data. Your data is stored on cloud servers in Frankfurt, and access is only granted to your account or your contacts (). Your online card link is intentionally designed to be very complex and dynamic to prevent hackers from "guessing" the link. And even if your link falls into the wrong hands, it won't be valid for long and your future data remains secure. Additionally, we regularly check our code and databases. () In service cases, server administrators must also be able to access your data.
With neco, you can seamlessly transmit your contact details and those of your colleagues in seconds. A single tap is enough, and your counterpart can save the contact including all stored information. This eliminates all disadvantages of physical business cards: No tedious typing of contact details, no scattered cards in your wallet, and no more lost business cards. Even physical business cards can be quickly and easily digitized with neco. A quick scan is enough, and our artificial intelligence takes care of the rest, so you have the information on your phone without any additional effort.
Registration and creating a card takes only 2 minutes. Faster than you could ever order your business cards.
Yes! Every card has a WiFi symbol. When you press it, your card's QR code changes. When someone scans it now, they are directly saved as a contact in the other person's address book. This way, no party needs internet to exchange contact details.
Yes, you can open and share your card with just one click from the lock screen. To do this, use our widget, which can be integrated into the lock screen. In the settings, you can activate the immediate opening of your business card every time you open the neco app. Find a detailed guide here (currently only for iOS)
Yes! You can create your own card for every occasion in the neco app under "My Cards".
In our Card Editor, you can choose from various backgrounds for your card. With our Corporate cards, you can also upload your own background video or image and add your logo!
This happens automatically when you create a new neco card. Depending on your needs, you can then choose between an online or offline QR code on your card.
When you adjust your personal data under "My Cards" → "edit", all contacts who have added your card in the neco app automatically receive your new data. You don't need to do anything else.
- Name
- Address
- Job title
- Company name
- Phone number (Mobile/Work)
- Website
- LinkedIn / XING / Instagram
- Online calendar
In our Corporate Dashboard, the most important information can be pre-filled.
- Address
- Website
- Company name
- LinkedIn / Xing / Instagram
- Landline number
Your employees only need to provide their personal data, such as name / email / mobile number / job position.
neco is available for both iOS and Android. You can download the app from the respective app store.
Yes, you can easily insert the link to your card into your email signature so that your contacts can quickly and easily access your information.
To digitize paper business cards, you just need to scan them. You can find a detailed guide in our tutorials.
Of course! Cards in the neco app or the neco online card have direct links to LinkedIn, Google Maps, Instagram, and much more. To export digital contacts, you can use Gmail, Microsoft Outlook, Microsoft Dynamics, and Hubspot.
neco is currently available in German and English.
No. You can save unlimited digital business cards.
Yes, you can use your digital business card on any device that has the neco app installed. You just need to log in with your account.
Yes! The digital business card can also be used for private purposes without any problems and makes exchanging contact details easier.
No, because we focus exclusively on the digital business card in our app. That's our promise to the environment.
For privacy reasons, as a Corporate user you can only receive anonymized information. However, if someone contacts you via the neco online card, you will of course see that.
Of course! neco's digital business card automatically converts phone number formats.
Yes, you can edit and update your business card at any time after creation.
You can find the invoice in the app in the settings under "neco Corporate" -> open the menu at the top left -> "Settings" -> "Manage subscription". From there you can download all invoices.
You can cancel your subscription in the app in the settings under "neco Corporate" -> open the menu at the top left -> "Settings" -> "Manage subscription".
Of course! Use the contact page on our website or the support button in the neco app. We always appreciate your feedback!
You will find the contact and the message in your contacts in the app.