FAQs

What is a digital business card?

The digital business card replaces the environmentally harmful paper business card. There are many variants of the digital business card, such as NFC tags or NFC cards, which need to be held up to the recipient’s device, or digital QR code versions, which need to be scanned by the recipient’s camera. In almost all cases, an internet connection is required. Neco, however, works offline, and since it’s a digital business card in an app, you don’t need to carry a card and can’t forget your NFC card.

What is neco?

Neco is an app for digital business cards. You can design stunning business cards with pre-made presets or simply upload your own background video, image, and logo. You can share your contact details via a QR code and be contacted yourself. Additionally, neco allows for the scanning and digitization of physical business cards using artificial intelligence, as well as maintaining your own contact book with notes and automatic location and time recording.

Is neco free?

The standard designs and many functionalities in the app are free. You can easily share your contact information and capture new contacts. A subscription is also not very expensive ;)

Are my data secure with neco?

We pay great attention to the security of your data. Your data are stored on cloud servers in Frankfurt and access is granted only to your account or your contacts (*). Your online card link is intentionally designed to be very complex and dynamic, making it impossible for hackers to “guess” the link. And even if your link falls into the wrong hands, it won’t be valid for long, keeping your future data safe. Additionally, we regularly review our code and databases.

(*) In case of service, server admins may also need access to your data.

What advantages does neco have compared to traditional paper business cards?

With neco, you can transmit your contact details and those of your colleagues seamlessly and in seconds. A single tap is enough for your counterpart to save the contact along with all stored information. This eliminates all the disadvantages of physical business cards: no tedious typing of contact details, no cards flying around in your wallet, and no lost business cards. Even physical business cards can be quickly and easily digitized with neco. A quick scan is enough, and our artificial intelligence takes care of the rest, so you have the information on your phone without any additional effort.

How long does it take to create my card?

Registration and creating a card take only 2 minutes. Faster than you could ever order business cards.

Does neco also work offline?

Yes! You can press the “Wifi” symbol on your card to convert the QR code into an offline QR code. This way, networking works even without the internet!

Can I open my digital business card from the lock screen?

Yes, you can open and share your card with a single click from the lock screen. To do this, use our widget, which can be integrated into the lock screen. In the settings, you can enable the immediate opening of your business card each time you launch the neco app (currently only for iOS).

Can I create different business cards?

Yes! In the neco app, under “My Cards,” you can create a separate card for each occasion.

Can I design my own business card?

In our Card Editor, you can choose from different backgrounds for your card. With our corporate cards, you can also upload your own background video or image and add your logo!

How do I create a QR code for my digital business card?

This happens automatically when you create a new neco card. Depending on your needs, you can then choose between an online or offline QR code on your card.

What if I update my data on the card?

When you update your personal data under “My Cards” → “edit,” all contacts who have added your card in the neco app will automatically receive your new data. You don’t need to do anything further.

Can I share my digital business card only with other neco users?

Even without the app, our QR code can be scanned. This redirects to our online card in the browser, which can be used similarly to the card in the app.

What information can I store on my digital business card?

• Name
• Address
• Job title
• Company name
• Email
• Phone number (mobile/work)
• Website
• LinkedIn / XING / Instagram
• Online calendar

Can I create digital business cards for my employees?

In our corporate dashboard, the most important information can be pre-filled.

• Address
• Website
• Company name
• LinkedIn / Xing / Instagram
• Landline number

Your employees only need to provide their personal data, such as name, email, mobile number, and job position.

Which operating systems are supported by neco?

Neco is available for both iOS and Android. You can download the app from the respective app store.

Can I insert my digital business card into my email signature?

Yes, you can easily insert the link to your card into your email signature so that your contacts can quickly and easily access your information.

How does the digitization of physical cards work?

To digitize paper business cards, you just need to scan them. Detailed instructions can be found in our tutorials.

Are there integrations with other apps or services?

Of course! Cards in the neco app or the neco online card have direct links to LinkedIn, Google Maps, Instagram, and more. To export digital contacts, you can use Gmail, Microsoft Outlook, Microsoft Dynamics, and HubSpot.

Can I share my card on social media?

Yes, you can easily share the online link to your neco digital business card.

Is neco available in other languages?

Neco is currently available in German and English.

Is there a limit to the number of contacts I can save?

No. You can save an unlimited number of digital business cards.

Can I use my card on multiple devices?

Yes, you can use your digital business card on any device with the neco app installed. You just need to log in with your account.

Can I share my digital business card via NFC?

Currently, it is not possible for Apple app developers to emulate an NFC tag. However, if this becomes possible, we will implement this feature.

Is neco suitable for private, non-commercial use?

Yes! The digital business card can easily be used for private purposes to simplify contact information exchange.

Can I print my digital business card?

No, we focus exclusively on the digital business card in our app. This is our promise to the environment.

Can I see who has used my link or scanned my QR code?

For privacy reasons, as a corporate user, you can only receive anonymized information. However, if someone contacts you via the neco online card, you will, of course, see it.

Does neco support capturing international contacts (e.g., with different phone number formats)?

Absolutely! The neco digital business card automatically converts phone number formats.

Can I still edit my card after a long time?

Yes, you can edit and update your business card at any time after creation.

Where can I find my subscription invoices?

You can find the invoice in the app under Settings → “neco Corporate” → Open menu in the top left → “Settings” → “Manage subscription.” From there, you can download all invoices.

Where can I cancel my subscription?

You can cancel the subscription in the app under Settings → “neco Corporate” → Open menu in the top left → “Settings” → “Manage subscription.”

Can I provide feedback?

Sure! Use our contact page on the website or the support button in our App. We always welcome your feedback!

Where can I see if someone has contacted me via my neco digital business card?

You will find the contact and the message in your contacts in the app.